Introduction — Why This Policy Matters
Gebaji is a trusted online betting platform. We understand that when you register, you share personal details such as your name, mobile number, and payment information. Before you do, you have the right to know — where that information goes, who can access it, and how we keep it safe.
Gebaji's Privacy Policy is a testament to that commitment. This isn't just words on paper — our entire team upholds this policy every single day. We deeply value the trust you place in us by using our platform.
Key Point: gebaji never sells your data to third parties. Your information is used solely to serve you.
What Data Do We Collect?
Various types of information are collected when you open an account and use gebaji's services. See below for a full breakdown of what we collect and why:
| Data Type | What's Included | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID / passport | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Security & Notifications |
| Financial Information | Payment method, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, device model, browser | Security Monitoring & Fraud Prevention |
| Usage Data | Game history, betting records, session duration | Service Improvement & Personalised Experience |
We never store your bank password, PIN, or full card number. Payment details are encrypted and held by third-party payment gateways.
How Is Your Data Used?
Gebaji uses your information only for specific purposes — to deliver your services and to improve the platform.
- Account Management: Identity information is used for registration, login, and KYC verification.
- Financial Transactions: Payment information is used to process deposits and withdrawals accurately.
- Security Assurance: Device and login data are monitored to detect any suspicious activity on your account.
- Service Improvement: Usage data is analysed to understand which games and features are most popular.
- Personalised Offers: Relevant bonuses and offers are sent based on your betting preferences.
- Legal Obligation: Certain information may be provided to relevant authorities upon a lawful request.
- Support Services: Our customer care team may access your account information to resolve your issues.
How Is Your Data Kept Secure?
Gebaji uses industry-standard technology to protect your data — securing not just at the software level, but at the organisational level as well.
- 256-bit SSL Encryption: All data exchanged between your browser and gebaji's servers is fully encrypted.
- Two-Factor Authentication (2FA): An extra layer of login security — your account cannot be accessed without an OTP sent to your mobile.
- Server Security: Our servers operate in internationally certified, secure data centers with 24/7 monitoring.
- Staff Training: Every gebaji staff member is trained in data protection and has signed a confidentiality agreement.
- Regular Audits: Third-party security experts conduct regular audits of our systems.
- Data Minimisation: We only collect the information necessary to provide our services — nothing more.
No one can guarantee 100% security on the internet. However, gebaji takes every precaution possible, and you will be notified immediately in the event of any data breach.
Cookies & Tracking Technologies
When you use the gebaji website or app, small files (cookies) may be stored on your device to help enhance your experience.
- Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: Used to remember your language preferences, login details, and similar settings.
- Analytics Cookies: This helps us understand which pages are most visited and how fast the site performs. No personally identifiable information is included.
- Disabling Cookies: You can disable cookies from your browser settings at any time, though some features may not function properly as a result.
Your Rights — You Own Your Data
Gebaji believes you should have full control over your own data. The following rights apply to all registered members:
To exercise these rights support@gebaji.bet— email us and we'll respond within 30 business days.
How Long Is Your Data Retained?
Gebaji retains data only for as long as necessary. Any data that is no longer needed is securely deleted.
- Active Accounts: All data is retained for as long as your account remains active.
- Closed Accounts: After account closure, financial records are retained for up to 5 years as required by legal obligations.
- Traffic & Log Data: Automatically deleted after 90 days as a standard process.
- Deletion Request: Unless required by law, data will be deleted within 30 days.
Protection of Minors' Data
Gebaji strictly does not serve anyone under the age of 18. We take the protection of minors' data with the utmost seriousness.
- Age is verified at registration. No one under 18 years of age will be permitted to register.
- If any minor's data is found to have been collected inadvertently, it will be deleted immediately.
- To learn more about our protection of minors Responsible Gaming View page.
Privacy Policy Updates
Laws evolve, technology changes, and our services improve over time. As a result, gebaji's privacy policy may be updated periodically.
- You will be notified of major changes via your registered email or an in-app notification before they take effect.
- The date of each update will be noted at the top of the page.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you may contact support to close your account.
Contact Us — Got Questions? Just Ask
If you have any questions, concerns, or requests regarding our Privacy Policy, the gebaji support team is always here to help.
- Email: support@gebaji.bet — You'll receive a response within 24 hours.
- Live Chat: Get instant help via Live Chat on the app or website.
- FAQ Page: Frequently Asked Questions FAQ page will receive.
Our support team is available 24/7, every day of the week. Privacy-related requests are handled with the utmost priority.
Our Commitment
Why is gebaji a trusted guardian of your data?
We uphold this commitment not just in policy, but in our day-to-day operations.
End-to-End Encryption
Every transaction and data exchange on gebaji is encrypted with 256-bit SSL technology — as secure as your bank.
Your Data Is Never Sold
Gebaji never sells your data or uses it for advertising. Your information exists solely to serve you.
You're in Full Control
You always have full control to view, update, or delete your information. gebaji is ready to assist with any such request.
Regular Security Audits
External security experts regularly audit gebaji's systems. Any vulnerabilities discovered are addressed immediately.
Plain Language
Instead of complex legal jargon, gebaji's privacy policy is written in plain, easy-to-understand language so everyone can follow it.
Instant Notification
In the event of a data breach, gebaji will promptly notify affected members and take the necessary protective measures.